Refund Policy

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.

The order may be cancelled before provisioning due to any of the following reasons:

  1. The specific model is discontinued
  2. We are unable to provision your site to due to compliance issues
  3. Product or services offered are of illegal in nature
  4. Any other reason beyond the control of Infinityonlinesolutions.com

 

Note:Any charges levied as tax is not eligible for refund

Refund Process:

  1. Please connect with our customer care via email or call
  2. The customer care team will validate the request by checking the timelines, product type, warranty terms, etc and shall take the request for refund or exchange
  3. Payment will be returned in through the mode through which it is collected within 7 working days
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